Program
The day before
24. April 2024
Time
Theme
Speaker
18:30 - 21:00
VIP Event
Conference day
25. April 2024
Time
Method of execution
Theme
Speaker
Moderator
8:00 - 9:00
Opening ceremony of the conference
REGISTRATION
- Zenit Đozić
9:00 - 9:20
Welcome Speech from the organizers
Jasmin Marić
9:20 - 9:25
Opening Addresses - Prime Minister of Sarajevo Canton
Nihad Uk
9:25 - 9:30
Opening Addresses GIZ
Florian Bruetting
9:30 - 9:50
Key note
Insider View: Success Ingredients of Chinese eCommerce Players
- Vanessa Xiong (Apple)
9:50 - 10:35
Panel
Beyond Borders: Navigating the Challenges and Seizing Opportunities in Regional E-Commerce Expansion
- Jasmina Dizdarević (Waga)
- Aida Bučo (JP BH POŠTA)
- Haris Burina (Express One d.o.o.)
- Hristo Radichev (Mediapost Hit Mail Bulgaria)
- Adna Kapić
10:35 - 10:50
COFFEE BREAK
10:50 - 11:10
Key note
E-Commerce Unbound: Physical Frontiers and Digital Opportunities from Creativity to Fulfilment
- Luis Rene Ramirez (ClassBento)
11:30 - 12:10
Panel
Leveraging Marketplaces to Reach New Customers through AI
- Armin Osmančević (MyBazar)
- Darko Dujič (WeTeh)
- Amer Kačamaković (OLX)
- Tana Zimmermann (Bazzar.hr)
- Semir Musić
12:30 - 13:30
LUNCH
Powered by ZEKA
12:30 - 13:30
EXPO
Powered by VISA
13:30 - 14:10
Panel
An Inside Perspective of Customer Engagement
- Miodrag Jovanović (X EXPRESS)
- Sabina Mujanović (Vienna osiguranje VIG,)
- Admir Drinić (Telemach)
- Zlatan Velić
14:30 - 14:50
Key note
Boosting Customer Engagement with Omnichannel approach: Nivea Campaign with Infobip
- Ammar Velić (Infobip)
14:50 - 15:10
COFFEE BREAK
15:10 - 15:50
Panel
Payment & Technology: The Changing Landscape and Trends
- Zoran Protić (Pošte Srpske)
- Adrijan Rakić (Printec)
- Amir Trokić (Mastercard)
- Sanja Lakić (NLB Banka Banja Luka)
- Andrej Kaurin
15:50 - 16:10
Key note
Performance marketing KPIs as the key to successful sales in eCommerce
- Nedim Šabić (BIGBURG GmbH)
16:10 - 16:30
Key note
Staying Ahead of the Curve: Agile Online Marketing Strategies
- Amel Ljaljić (Google)
16:30 - 17:00
CLOSING CEREMONY OF THE CONFERENCE